Pure Washrooms embraces innovation whether its developing new ideas for our products or improving how we carry out our servicing. We have recently invested heavily in a new digital service system, which means our engineers are always up to date with the latest information and our customers enjoy a more streamlined and paperless service process.
All our engineers are now equipped with an iPad, which communicates directly to our office service system over the 4G network. When your engineer turns up on site, he already has all your information to hand; including contact details, location information, access times plus additional service notes allowing your business to carry on as normal, you will hardly notice they are there!
During the service, the iPad is used by our engineer to keep track of what tasks have been carried out and timings of the site visit. Once the service is complete, we want to ensure you are satisfied with your site visits and the device is used to capture your signature. This is then formatted into an easy to read Electronic Service Receipt, which will be emailed to you; you know exactly what services have been carried out and have easy access to your washroom servicing report for your records.
All our customers are enjoying the benefits of our new system and tell us that it is making a positive difference in terms of time spent on service visits and accessing service reports. As a business, we are also seeing the benefits as our paper and printer ink usage has fallen dramatically, which fits in well with our own environmental policy.
If you are interested in finding out more about our Washroom Services,
please contact us via the website or call us on 0844 8000 121